THE RDD SERVICE SOLUTION

icon One Merchandising Partner to Replace The Rest

Limited shelf life doesn’t have to mean limited growth. We partner with our ambitious clients every step of the way to turn big ideas into bigger bottom lines. $1.2B in retail sales facilitation can’t lie–RDD’s profitable processes for unprocessed provisions maximize profits and minimize headaches.

Everything You Need–None of The Additives

RDD is the premier independent sales and marketing agency exclusively focused on every aspect of merchandising perishable retail products – dairy, deli, meat, frozen, bakery, produce, prepared, and seafood–to Metro New York and Mid-Atlantic supermarkets and wholesalers. We cover all the bases and sweat the details, so your brand gets every chance to shine:

  • Strategic & tactical business planning

  • Top-to-top business reviews

  • Customer team focus & penetration

  • Perishables only business management

  • Perishables only retail merchandising

  • Shelf-management leadership

  • Top-to-bottom customer engagement

  • Customer marketing, analytics, and strategy

  • In-house customer service

  • Financial management & fund reconciliation

  • Proprietary co-marketing programs & events

When We Say Full Service, We Mean It

Planning, preparation, focus, market coverage, in-sourced support, merchandising rigor, and a solid dose of good old fashioned salesmanship–RDD does it all and does it better. 

  • Business Planning  & Management

    Successful sales agency facilitation and effective business management are umbilically linked. The RDD Business Manager is the All-Star Quarterback directing your trade marketing and merchandising strategies for seamless success.

    BUSINESS MANAGEMENT
  • Insights & Analytics

    The CPG and supermarket industries invented Big Data three decades ago, with syndicated POS data and category management. RDD stays on the cutting edge of analytics so we can turn category and shopper insights into consumer activations. 

    INSIGHTS & ANALYTICS
  • Customer Activation

    Our clients count on RDD for insightful counsel, strategy, customer HQ engagement and retail activation, favorably channeling your brands to win “the 1st Moment of Truth!” We don’t only activate your customers and shoppers, we help you keep them. 

    CUSTOMER ACTIVATION
  • POS Merchandising

    RDD is the undisputed leader in perishables merchandising. We build, sustain and optimize your distribution channels, provide hands-on product rotation to minimize shrink, and set the industry standard for speed-to-shelf.

    POS MERCHANDISING
  • Shopper Marketing

    In the CPG world, the Consumer may be King, but the Shopper selects, purchases and delivers the Crown. Our clients reap the benefits of RDD-exclusive marketing programs, custom-built to showcase your valuable brand to market shoppers.

    SHOPPER MARKETING
  • Customer Service

    The RDD difference is our unwavering investment in seasoned, local, ”in-sourced” professionals who deliver a truly "customized" superior customer experience.

    CUSTOMER SERVICE
  • Financial Administration

    Tracking, administration and reconciliation of trade fund activities are critical core competencies necessary for effective sales agency business management facilitation. We do it for you.

    FINANCIAL ADMINISTRATION
  • Business Planning  & Management

    Successful sales agency facilitation and effective business management are umbilically linked. The RDD Business Manager is the All-Star Quarterback directing your trade marketing and merchandising strategies for seamless success.

  • Insights & Analytics

    The CPG and supermarket industries invented Big Data three decades ago, with syndicated POS data and category management. RDD stays on the cutting edge of analytics so we can turn category and shopper insights into consumer activations. 

  • Customer Activation

    Our clients count on RDD for insightful counsel, strategy, customer HQ engagement and retail activation, favorably channeling your brands to win “the 1st Moment of Truth!” We don’t only activate your customers and shoppers, we help you keep them. 

  • POS Merchandising

    RDD is the undisputed leader in perishables merchandising. We build, sustain and optimize your distribution channels, provide hands-on product rotation to minimize shrink, and set the industry standard for speed-to-shelf.

  • Shopper Marketing

    In the CPG world, the Consumer may be King, but the Shopper selects, purchases and delivers the Crown. Our clients reap the benefits of RDD-exclusive marketing programs, custom-built to showcase your valuable brand to market shoppers.

  • Customer Service

    The RDD difference is our unwavering investment in seasoned, local, ”in-sourced” professionals who deliver a truly "customized" superior customer experience.

  • Financial Administration

    Tracking, administration and reconciliation of trade fund activities are critical core competencies necessary for effective sales agency business management facilitation. We do it for you.

Profit More From Your Perishables

Peak performance requires serious and robust planning, and successful planning requires a plan of its own. Random, haphazard solutions reap the results they deserve: poor ones. RDD knows perishables marketing is a learned science. We always get results, because we always use our time-tested and perfected approach:

P Planning

Strategic, budgetary, category, customer-specific & tactical

P Product

Core & opportunistic SKU authorizations; new item sell-in; assortment optimization; expedited speed-to-shelf & speed-to-sell; seasonal SKU’s; shippers & special packs

P Place

Plan-o-gram strategy, design, development & activation; merchandising displays & shelving systems; optimal category adjacencies & total aisle solutions; seasonal displays

P Price

Strategize, target, implement & monitor everyday and feature retails; competitive analysis & monitoring; branded vs private label price gap strategy

P Promotion

Strategize, target & activate feature, seasonal, opportunistic & multi-brand merchandising events; digital offers & targeted solutions; post-promotion analyses

L Logistic

Inventory replenishment; promotional forecasting; advance-sale promotional orders (groups & stores); shipper & special packs; cross-docks & promotional DSD’s

AN Analytics

Syndicated & panel data-mining; customer business reviews; category management; fact-based selling presentations; shopper loyalty card segmentation & data-mining

S Shopper

Shopper insights, targeted engagement strategies; shopper-marketing programs

We Are Pros at Effectively Managing Transitions

Not all partnerships are built to last. Save the drama, tears and fears. RDD makes sure you keep momentum, so you have nothing to lose and everything to gain by making the switch. When you sign our dotted line, we make sure you’re picked off the shelves first–and your old broker can’t help but think of you as the one that got away. 

EXPERIENCED

icon Meet Our Team

Our RDD team members have the experience and expertise to take your brand to the next level.

Debbie Kultzow
Business Manager | With RDD Since 1998

Debbie has been an invaluable member of RDD since our inception. She's a proud Women of Influence in the Food Industry honoree and an even prouder mom. When Debbie isn't masterfully devising and delivering on client objectives, she enjoys baking with love and kickboxing with class.

Vinny Reddy
Business Manager | With RDD Since 1999

Vinny is part of the original RDD dream team and has supercharged client success for over 25 years. In his professional tenure, he’s collected accolades such as RDD Salesman of the Year and White Rose Salesman of the Year. In his personal time, he collects watches, experiences, and eccentricities.

Lisa Bothfeld
Shopper Insights Manager | With RDD Since 2018

Lisa flawlessly folds her fashion merchandising background into the food industry by managing RDD’s client-exclusive shopper marketing programs. When she’s not arriving at Aha moments and building strong, data-driven stories, she’s enjoying her myriad hobbies like crafting, snowboarding, and spoiling her dog.

Michael Huberfeld
Director of Fresh Foods | With RDD Since 2000

Michael has been with RDD for over 20 years, bringing almost a half a century of proven perishable food sales expertise to his long-standing role as Director of Fresh Foods. He enjoys the finer things in life like pre-loved designer bags, Tiffany necklaces, and unrivaled client success.

Elia Murphy
Business Manager | With RDD Since 2022

Elia brings a decade of experience and an abundance of positive energy to her role directing and managing procurement strategy across all Metro NY retailers for her clients. She is a proud Friends of the Food Industry board member and held the record for the most saves as a collegiate pitcher at Montclair State University.

Jim Regan
Director of Produce | With RDD Since 2013

With decades of experience and several career Produce Broker of Year awards under his belt, Jim is a master of managing client and retailer expectations. When he’s not working or grandparenting, he’s refining slow cooked Irish lamb, running, and enjoying life.

Mitch Cohen
Senior Business Manager | With RDD Since 2021

Accomplished industry veteran Mitch Cohen backs up his role of Senior Dairy Business Manager with three decades of experience and unrivaled passion. Mitch loves planning promotions at work and enjoying a good chicken parm after hours.

Paul Mulvaney
Business Insights Manager | With RDD Since 2013

Paul’s decade of success with RDD is underpinned by three decades of marketing and management experience. When he’s not making RDD’s systems more modern, he’s bulking out his autograph collection or showing off his drumming skills.

Nick DeFinizio
Sr. Space Management Specialist | With RDD Since 2013

Nick is a merchandising maven who has been with RDD for over a decade. His enthusiasm for the art and science of designing planograms propel RDD’s client brands to improved shopper access and visibility every day.

Meet Our Leadership Team

Limited Shelf Life, Unlimited Success

We’re not just perishables people, we’re people people. We work diligently to keep client, customer and employee relationships profitable, reliable, and fun. That’s business, RDD style.